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Welcome                                                     

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


Patient Notice

Extended Hours - Here for you longer!

As of July we will be offering evening appointments on

Thursdays between 6:30 pm to 8:00pm

where you can see a member of our Multidisciplinary Team.

The Evening clinic will run from Church Lane Health Centre.

To book a pre-bookable evening appointment, please speak to a member from the reception team.

As of August we will be offering evening appointments on

Mondays between 6:30 pm to 8:00pm

The Evening clinic will run from Martello Health Centre.

Change to appointment system:

From Monday 13th May 2019 we will be running an Easy Access Clinic every morning from 08:40 am – 12:15 pm this is in response to the positive patient feedback and increasing demand.

There will be pre-bookable appointments available in the afternoon for routine reviews such as medication reviews and monitoring of long term conditions therefore offering a responsive service to meet our patients needs.

Phlebotomy appointments:

Please be aware that as of Tuesday 26th March 2018 we will have limited availability for blood tests and will therefore only be able to accommodate URGENT blood tests.

 

Blood tests can be done at either of the following Hospitals if needed:

(Please ensure you take your blood form with you for this service)

 

Royal Victoria Hospital: Monday – Friday (08:30 – 16:00) and Saturday (09:00 – 12:00)

William Harvey Hospital: Monday – Friday (08:30 – 17:30)

 

We apologise for any inconvenience this may cause.

Many thanks.

 


Easy access clinics

Please click here to see our information poster on the easy access clinics which run every morning, Monday to Friday .


Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.


Health Advice

Please click HERE to access local health advice and self help options.

Please click HERE to access the NHS choices symptom checker.

One You Poster


Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


Access

The surgery has wheelchair access and a disabled WC. Disabled, Parent & child and Drop of Bays available only, located at the front of the building.


Accessible Information Standard

The Accessible Information Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need. If you need any help with communication please contact the surgery.


Telephone Calls

Please be advised that all telephone calls are recorded for safety and monitoring purposes.


Patient Access

To check, book or cancel an appointment, order repeat medication, or update contact information please click on the Patient Access icon below.

Patient ccess


CQC Report

The Surgery are delighted to announce that we have been rated as "Good" by the Care Quality Commission.  The visit was conducted on the 16th May 2017 to carry out the inspection. Please find the full report here


Hub Appointments

Hub Appointments


Community Navigation Service

The Community Navigation service works with people to identify what they need and assist them to access it, for further information please click here to view the leaflet.

To access the Invicta Health CIC official website, please follow the below link -

https://invictahealth.co.uk/

 

(Site updated 25/07/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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